Acura Forum - Acura World.com - View Single Post - Radio present channels are sometimes lost

Terry Wang · 06-05-08, 01:13 AM

I am having the SAME problem as hh503! We bought a brand new 2008 MDX in late February, and it has been in the shop 4 times in the last 3 months for losing radio presets when changing drivers. On my third visit, Acura replaced my radio, but I am still having problems. On my last visit (#4), Acura dealer service gave up, and gave the car back to me...they said Acura engineering is working on it, but they have been unable to give me a date as to when I can expect them to be able to fix my problem. I asked Acura Client Services for a replacement car, and they won't give me one. Our next recourse is with BBB Auto Line. We filed a complaint today. Needless to say, we are very frustrated.

We want everyone to know about our disappointing experience so far and hope Acura Client Services will do the right thing when BBB contacts them.

06-05-08, 01:13 AM	#4 (permalink)
Terry Wang Registered User Join Date: Jun 2008 Posts: 3 Your Mood: Car 1: Acura MDX--2008 Car 2: Acura TL--2005	radio presets are lost when changing drivers I am having the SAME problem as hh503! We bought a brand new 2008 MDX in late February, and it has been in the shop 4 times in the last 3 months for losing radio presets when changing drivers. On my third visit, Acura replaced my radio, but I am still having problems. On my last visit (#4), Acura dealer service gave up, and gave the car back to me...they said Acura engineering is working on it, but they have been unable to give me a date as to when I can expect them to be able to fix my problem. I asked Acura Client Services for a replacement car, and they won't give me one. Our next recourse is with BBB Auto Line. We filed a complaint today. Needless to say, we are very frustrated. We want everyone to know about our disappointing experience so far and hope Acura Client Services will do the right thing when BBB contacts them.