Acura Forum - Acura World.com - View Single Post - Brand new MDX 08 Navi/console reset and blackout

Terry Wang · 06-05-08, 03:51 PM

I bought a 2008 MDX on February 29^th. Since then, it has been in the shop 4 times in less than 3 months for the radio presents. On the 3^rd visit, they replaced the radio for us, but we are still having trouble with the presets when switching drivers/keys. We are in contact with Acura Client Services and requested a new vehicle, but that has been declined. Yesterday, we filed a complaint with BBB Auto Line. We are extremely frustrated and disappointed that Acura has not done the right thing. We have not been given any timelines as to when Acura Engineering can fix this problem. We have 2 Acura’s now, but will not be buying any more in the future!!!!

06-05-08, 03:51 PM	#5 (permalink)
Terry Wang Registered User Join Date: Jun 2008 Posts: 3 Your Mood: Car 1: Acura MDX--2008 Car 2: Acura TL--2005	2008 radio presets are lost--4 times in service within 3 months I bought a 2008 MDX on February 29^th. Since then, it has been in the shop 4 times in less than 3 months for the radio presents. On the 3^rd visit, they replaced the radio for us, but we are still having trouble with the presets when switching drivers/keys. We are in contact with Acura Client Services and requested a new vehicle, but that has been declined. Yesterday, we filed a complaint with BBB Auto Line. We are extremely frustrated and disappointed that Acura has not done the right thing. We have not been given any timelines as to when Acura Engineering can fix this problem. We have 2 Acura’s now, but will not be buying any more in the future!!!!