I have recently had a very bad experience with Value Car Audio. No, let me rephrase that... The A$$HOLES at value car audio screwed me over. Let me explain.
About a month and 1/2 ago I ordered 4 Trafficstar DTS wheels. I talked to Mike who seemed at the time of purchase to be a nice guy. I talked to him on the phone and ordered 4 wheels, which cost me about 2 grand. Everything went fine until about 1 month later when I received the wheels. I realized there was a dent on one of the wheels on the inner lip and 2 of the four wheels that had different packaging than the other 2 seemed to have been used. The inside of those wheels showed lots of wear. I wrote him a few emails and finally he responded. He said he wanted to see pictures. Fine. I sent him pictures. I showed him pictures of the damage, damage that Steve wonder could have seen.
I could not believe what he said next. He has the nerve to say that the damage on the wheels did not constitute replacement. mike if you’re reading this... I PAID 2 GRAND FOR NEW WHEELS.
NEW WHEELS.
I talked to one of the managers at American tire co. who is a good friend of mine, he told me that that damage on one of the wheels is enough to compromise the structural integrity. He said that the wheel is only as strong as its weakest point.
Basically... IT IS DAMAGED. IN any case whether or not you think the damage does not constitute replacement of the wheel is beside the point. I paid for new wheels and I expected no less.
I recently received an email from mike after asking to speak with him on the phone. He sent me an email that read if your not happy with the wheels return them. So I wrote him yet another email telling him to arrange it since it’s not my fault and so I shouldn’t have to pay for the shipping. To this day I have received no reply. It costs $200 for shipping 4 wheels to Honolulu.
So, I have only one thing to say mike, you’ve won. You have screwed me over. But everything comes full circle. I hope someone screws you over. You don’t play with people’s money like that. I have put this post here and everywhere else I can so others can know how you do business. This is the last thing I can do.
Do not buy from
http://www.value-caraudio.com/ I did and look what I went through. Sorry for the long post, I had to vent.