Dealership replaced timing belt/water pump and now leaks!

[younglifeunc]

I recently had the 120k service done on my 2000 RL, which included the timing belt/water pump replacement. After 1800 miles, I checked the coolant level, and it was well below minimum. I also noticed coolant residue all over the radiator, hoses, and plastic components. Also, the cooling fans won't come on! Did the dealership do something wrong? A simple mistake, perhaps? Any ideas???

[bossmanzx9r]

More than likely they did something wrong. Timing belt replacement usually comes with a 12 months/12,000 mile warranty. I'd take it back to the shop, they should fix the problem under warranty.

[DC1225]

Originally Posted by younglifeunc

I recently had the 120k service done on my 2000 RL, which included the timing belt/water pump replacement. After 1800 miles, I checked the coolant level, and it was well below minimum. I also noticed coolant residue all over the radiator, hoses, and plastic components. Also, the cooling fans won't come on! Did the dealership do something wrong? A simple mistake, perhaps? Any ideas???

Hey so you got your timing belt and water pump changes at 120,000 miles???

[Budreau68]

Take it back to the dealer.

[2000RL]

I agree with Budreau68. If it wasn't leaking prior to the dealership's work it's "more than likely" a direct result of their work. Take it back and complain.

[seamusnh]

Most dealers will fix this. It is good customer service. I'd say how much you love your RL. Subtley drop a hint that you'd love to pick up an MDX for your wife......