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post #1 of 8 (permalink) Old 10-27-16, 11:04 PM Thread Starter
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2017 MDX Tech. Navigation Problem

I have a 2017 MDX for just over 3 months. The Navigation system has failed about 8-10 times where the position of the vehicle is completely wrong until the system resets. This incorrect positioning can last 5-15 minutes. Brought the vehicle in for service. Dealer had the problem occur but doesn't know what causes it. Has happened twice since then. Has anyone had this same problem and, if yes, what was the fix?
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post #2 of 8 Old 11-25-16, 09:28 AM
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post #3 of 8 Old 03-11-17, 10:35 AM
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Originally Posted by micro View Post
I have a 2017 MDX for just over 3 months. The Navigation system has failed about 8-10 times where the position of the vehicle is completely wrong until the system resets. This incorrect positioning can last 5-15 minutes. Brought the vehicle in for service. Dealer had the problem occur but doesn't know what causes it. Has happened twice since then. Has anyone had this same problem and, if yes, what was the fix?
We have this exact problem on our 2017 MDX Advance. Vehicle has been back 3 times for a total of 3.5 weeks. Dealer said they replaced antenna, entertainment system interface and hard drive with a new one direct from the manufacturer of the drives. Thought the problem was fixed but it occurred again last week. Took 10 minutes of driving along a major highway before it found itself.
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post #4 of 8 Old 04-19-17, 01:27 PM Thread Starter
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We have this exact problem on our 2017 MDX Advance. Vehicle has been back 3 times for a total of 3.5 weeks. Dealer said they replaced antenna, entertainment system interface and hard drive with a new one direct from the manufacturer of the drives. Thought the problem was fixed but it occurred again last week. Took 10 minutes of driving along a major highway before it found itself.
Thanks Ivan for making me feel I am not alone on this. My system works generally well now EXCEPT when driving in Manhattan. I understand that tall buildings can cause interference. It only corrects when I am near either the Hudson or East River. This is the 6th MDX I have had since 2004 all with navigation and the 2017 is the worst performing system I have experienced. Will look for a service bulletin but it sounds like Acura doesn't really know what to do.

Last edited by micro; 04-19-17 at 01:41 PM.
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post #5 of 8 Old 05-11-17, 07:39 AM
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I've had my 2017 MDX 4 months and having same nav problems.
The service manager is driving it around now.
I do not think there will be a resolution and I am pissed.
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post #6 of 8 Old 06-02-17, 12:50 PM
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I've had my 2017 MDX 4 months and having same nav problems.
The service manager is driving it around now.
I do not think there will be a resolution and I am pissed.
What was the outcome from the appointment? Thanks.
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post #7 of 8 Old 06-03-17, 03:32 PM
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Thumbs down The only solution is your phone

Use Waze or Google Maps. Never has a car company shown so utterly and completely that they have not the slightest idea how to fix a problem. I have had 50 failures in 10 months, including one drive when it showed I was driving through the middle of the Seabrook Nuclear plant in New Hampshire (I was on I95 at the time).
Car has been to the dealer a half dozen times without any beneficial result.
Yesterday, driving down the road with the nav system working, the radio and nav system shut down, rebooted, and had not the slightest idea where I was.
They will never fix this problem.
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post #8 of 8 Old Yesterday, 11:03 PM
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I have the same problem w my 17 MDX Advance
This is my 4th MDX Advance, and it has the worst navigation system.

I've been in contact with Acura Corporate Client Relations and they keep giving one excuse after another. These are expensive cars with unreliable navigation systems. I am a good customer and disgusted with client relations.

If enough people complain, maybe a class action lawsuit should be filed against Acura, or they should buy back these cars...
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