Brand new MDX 08 Navi/console reset and blackout - Acura Forum

msladybug · 01-27-08, 04:06 PM

I just bought an 08 MDX and have had it a total of 5 days in my possession because it's been in the shop. The first day I took it home it worked fine, the next day after setting up all of my radio settings, and address book settings, everything defaulted back to the original xm preview stations and my address book and home buttons were blacked out.

I took it to the dealer and they said they never heard of such a thing and could not recreate the issue.

The nav this morning blacked out the address book and home button. I've tried both keys and it's still the same issue..

What could it be?

nationa · 01-31-08, 07:52 PM

dunno

I have the same vehicle and have had no such problem. I cannot use the address book though, since I have a verizon LG phone...

Fabvsix · 02-04-08, 05:17 PM

Find a dealership that does a complete TQI job (Total Quality Inspection) before handing it to the owner. Most likely they fooked up somewhere.......these vehicles have much to before they can sell them......If you disconnect your battery you'll see what I mean........lots of electronics....

thunder · 02-10-08, 01:19 PM

msladybug, if we start the car with my wife's keys, all our presets are gone and the xm is on preview. If I use my key, all are back, thus I believe that each user must set up their own presets, and the Nav system stores destinations, addresses, etc. on a user basis as well. I think this is a problem that should be looked at, but for now, watch who's key fob your using, as it only stores to the one being used.
Doug

Terry Wang · 06-05-08, 02:51 PM

I bought a 2008 MDX on February 29^th. Since then, it has been in the shop 4 times in less than 3 months for the radio presents. On the 3^rd visit, they replaced the radio for us, but we are still having trouble with the presets when switching drivers/keys. We are in contact with Acura Client Services and requested a new vehicle, but that has been declined. Yesterday, we filed a complaint with BBB Auto Line. We are extremely frustrated and disappointed that Acura has not done the right thing. We have not been given any timelines as to when Acura Engineering can fix this problem. We have 2 Acura’s now, but will not be buying any more in the future!!!!

*duckdog* · 06-05-08, 03:09 PM

Sounds to me like the key/ignition apparatus needs to be replaced.

01-27-08, 04:06 PM	#1 (permalink)
msladybug Registered User Join Date: Jan 2008 Posts: 1 Car 1: Acura MDX 08	Brand new MDX 08 Navi/console reset and blackout I just bought an 08 MDX and have had it a total of 5 days in my possession because it's been in the shop. The first day I took it home it worked fine, the next day after setting up all of my radio settings, and address book settings, everything defaulted back to the original xm preview stations and my address book and home buttons were blacked out. I took it to the dealer and they said they never heard of such a thing and could not recreate the issue. The nav this morning blacked out the address book and home button. I've tried both keys and it's still the same issue.. What could it be?

02-04-08, 05:17 PM	#3 (permalink)
Fabvsix Cajun Gumbo Man Join Date: Jan 2002 Location: San Francisco Bay area (East Bay) Age: 48 Posts: 876 Car 1: 2004 Acura RL Car 2: 2007 Acura MDX Car 3: 2007 Acura RDX	Find a dealership that does a complete TQI job (Total Quality Inspection) before handing it to the owner. Most likely they fooked up somewhere.......these vehicles have much to before they can sell them......If you disconnect your battery you'll see what I mean........lots of electronics.... __________________ 2007 Acura MDX Sport Blk/Ebony 2007 Acura RDX Tech White/Ebony 2004 Acura RL Navi Black/Ebony Delivery date: 06/19/04 Full Mask, MoonVisor, Trunk Mat, wheel locks, Replaced all bulbs, interior/exterior with PIAA bulbs, otherwise pure stock. Converted to Zaino on 06-18-2001

06-05-08, 02:51 PM	#5 (permalink)
Terry Wang Registered User Join Date: Jun 2008 Posts: 3 Your Mood: Car 1: Acura MDX--2008 Car 2: Acura TL--2005	2008 radio presets are lost--4 times in service within 3 months I bought a 2008 MDX on February 29^th. Since then, it has been in the shop 4 times in less than 3 months for the radio presents. On the 3^rd visit, they replaced the radio for us, but we are still having trouble with the presets when switching drivers/keys. We are in contact with Acura Client Services and requested a new vehicle, but that has been declined. Yesterday, we filed a complaint with BBB Auto Line. We are extremely frustrated and disappointed that Acura has not done the right thing. We have not been given any timelines as to when Acura Engineering can fix this problem. We have 2 Acura’s now, but will not be buying any more in the future!!!!

06-05-08, 03:09 PM	#6 (permalink)
duckdog AWs Resident Geezer Join Date: Apr 2006 Location: The Old West Age: 50 Posts: 22,714 Your Mood: Car 1: 97 3.2 TL Car 2: 2005 Honda Pilot EXL Car 3: 94 Integra LS	Sounds to me like the key/ignition apparatus needs to be replaced. __________________

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01-31-08, 07:52 PM	#2 (permalink)
nationa Registered User Join Date: Jan 2008 Posts: 18 Your Mood: Car 1: 2008 MDX Tech Pkg Car 2: 2003 Nissan Altima 2.5S	dunno I have the same vehicle and have had no such problem. I cannot use the address book though, since I have a verizon LG phone...

02-10-08, 01:19 PM	#4 (permalink)
thunder Registered User Join Date: Nov 2006 Location: Thunder Bay, Ontario Posts: 7 Car 1: 2007 MDX Car 2: 2002 Lincoln LS	msladybug, if we start the car with my wife's keys, all our presets are gone and the xm is on preview. If I use my key, all are back, thus I believe that each user must set up their own presets, and the Nav system stores destinations, addresses, etc. on a user basis as well. I think this is a problem that should be looked at, but for now, watch who's key fob your using, as it only stores to the one being used. Doug

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