This may be a dumb question, but since I have actually run into this, I'll ask. Was the vibration issue happening on the same road? Just on the off chance that it's the road, and not the vehicle.
First off, bent rims will not balance, therefore we can eliminate that. First thing that I typically do for a vibration issue is rotate the tires front to rear to try to either eliminate or change the problem. Beyond that I can't say that I can recall any bad vibration issues with the car from my experience, so it just comes down to thinking about the issue logically.
If I was the one at the service desk, I'd think that the next step would be pulling a set of rims and tires off another car on the lot (a used car or loaner), then test driving the car to check the issue.
First off, bent rims will not balance, therefore we can eliminate that. First thing that I typically do for a vibration issue is rotate the tires front to rear to try to either eliminate or change the problem. Beyond that I can't say that I can recall any bad vibration issues with the car from my experience, so it just comes down to thinking about the issue logically.
If I was the one at the service desk, I'd think that the next step would be pulling a set of rims and tires off another car on the lot (a used car or loaner), then test driving the car to check the issue.
