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Discussion Starter #1
I have a 2017 MDX for just over 3 months. The Navigation system has failed about 8-10 times where the position of the vehicle is completely wrong until the system resets. This incorrect positioning can last 5-15 minutes. Brought the vehicle in for service. Dealer had the problem occur but doesn't know what causes it. Has happened twice since then. Has anyone had this same problem and, if yes, what was the fix?
 

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I have a 2017 MDX for just over 3 months. The Navigation system has failed about 8-10 times where the position of the vehicle is completely wrong until the system resets. This incorrect positioning can last 5-15 minutes. Brought the vehicle in for service. Dealer had the problem occur but doesn't know what causes it. Has happened twice since then. Has anyone had this same problem and, if yes, what was the fix?
We have this exact problem on our 2017 MDX Advance. Vehicle has been back 3 times for a total of 3.5 weeks. Dealer said they replaced antenna, entertainment system interface and hard drive with a new one direct from the manufacturer of the drives. Thought the problem was fixed but it occurred again last week. Took 10 minutes of driving along a major highway before it found itself.
 

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Discussion Starter #4 (Edited)
We have this exact problem on our 2017 MDX Advance. Vehicle has been back 3 times for a total of 3.5 weeks. Dealer said they replaced antenna, entertainment system interface and hard drive with a new one direct from the manufacturer of the drives. Thought the problem was fixed but it occurred again last week. Took 10 minutes of driving along a major highway before it found itself.
Thanks Ivan for making me feel I am not alone on this. My system works generally well now EXCEPT when driving in Manhattan. I understand that tall buildings can cause interference. It only corrects when I am near either the Hudson or East River. This is the 6th MDX I have had since 2004 all with navigation and the 2017 is the worst performing system I have experienced. Will look for a service bulletin but it sounds like Acura doesn't really know what to do.
 

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I've had my 2017 MDX 4 months and having same nav problems.
The service manager is driving it around now.
I do not think there will be a resolution and I am pissed.
 

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The only solution is your phone

Use Waze or Google Maps. Never has a car company shown so utterly and completely that they have not the slightest idea how to fix a problem. I have had 50 failures in 10 months, including one drive when it showed I was driving through the middle of the Seabrook Nuclear plant in New Hampshire (I was on I95 at the time).
Car has been to the dealer a half dozen times without any beneficial result.
Yesterday, driving down the road with the nav system working, the radio and nav system shut down, rebooted, and had not the slightest idea where I was.
They will never fix this problem.
 

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I have the same problem w my 17 MDX Advance
This is my 4th MDX Advance, and it has the worst navigation system.

I've been in contact with Acura Corporate Client Relations and they keep giving one excuse after another. These are expensive cars with unreliable navigation systems. I am a good customer and disgusted with client relations.

If enough people complain, maybe a class action lawsuit should be filed against Acura, or they should buy back these cars...
 

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I have the same problem w my 17 MDX Advance
This is my 4th MDX Advance, and it has the worst navigation system.

I've been in contact with Acura Corporate Client Relations and they keep giving one excuse after another. These are expensive cars with unreliable navigation systems. I am a good customer and disgusted with client relations.

If enough people complain, maybe a class action lawsuit should be filed against Acura, or they should buy back these cars...
I am having the same issues. I've had the vehicle less that 3 weeks and have had the GPS "showing not on a digitized road" while on heavily trafficed roads. May need to investigate lemon law provisions is they don't address this apparently common issue.


I've had my vehicle less than 3 weeks and it has frequently shown"not on a digitized road" while travelling on major roads. May need to investigate lemon law provisions if Acura does not address this apparently common problem.
 

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I am having the same issues. I've had the vehicle less that 3 weeks and have had the GPS "showing not on a digitized road" while on heavily trafficed roads. May need to investigate lemon law provisions is they don't address this apparently common issue.


I've had my vehicle less than 3 weeks and it has frequently shown"not on a digitized road" while travelling on major roads. May need to investigate lemon law provisions if Acura does not address this apparently common problem.
New to the MDX forum. We have had our 2017 MDX Tech for a year now. Have had NAV issues from the start. Two months ago they replaced the NAV unit. Still fails on a regular basis. I have decided to get serious with Acura. I'm going to give the dealer one more shot at fixing this problem but I am not optimistic. I plan to advise Acura financial that I do not plan to make any further lease payments until this problem is fixed. I'm 12 months into a 36 month lease and I do not have a fully functional automobile. Also plan to investigate North Carolina lemon law.
 

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Unhappy Acura owner

I too have have a 2017 MDX Advance and my navigation has me in a field when I am on the interstate. Has done way too many times. The Service manager has told me that Acura doesn't have a fix to the situation yet. Additionally, I have had to have my tires replaced twice for radial pull. You would think that a car over $50,000 would come with Michelin tires rather than Continental. I have been a very loyal Honda and Acura customer for the past 25 years and this will be my last Acura or Honda product due to the lack of Customer Service from Acura.
 

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I guess everyone has a problem, my friend from DSRLeasing who is leasing this model a lot of people told me that most of them are complaining about this, so I guess there is really no fix for now.
 

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So frustrated!

Same problem with my 2017 RDX. The GPS has the car in different locations than I am actually driving, there is a lag between the car's location and GPS locating me (when it does work), and says "showing not on digitized road" when I make a turn from one street to another before it locates me correctly again.
 

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MDX 2017 GPS is HORRIBLE

I have the same issue with my 2017 MDX GPS unit. It has me driving in the Ocean at times when im clearly not.
Service says they cant fix if it doesnt "throw a code". How about replacing the defective unit. I owned a 2007 MDX and never once had an issue. This may be my last Acura.
 

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I have same problem. Went to dealer for faulty usb iPod track search problem. They put a new audio unit and now my b
Navigation shows I'm on digital road 3 streets over .
 

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Previously replaced transmission. . All power window regulators. Window seals. Door adjust because it was drooping. Just to name a few. I currently have 14,500 miles.
 

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Similar problem on my 2017 MDX.
Frequently, on startup, it takes several minutes to display what could be the correct location.
Additionally, I find it is difficult to get data into it. Phone based options work much better.

For those in NY, a search for 'New Car Lemon Law Fact Sheet' will provide a link to a very useful PDF guide
(I haven't posted enough to include a URL)
 

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2017 Acura GPS issues

My GPS hasn't worked in two months. I've only had the car since April. I brought the car in today for its first oil change and was advised "Acura is aware of the problem and is working on a fix". I can see from this Forum that this is a wide spread problem. How do you spell "C-L-A-S-S-A-C-T-I-O-N"? What's even more annoying is that my Acura dealer, who sends me emails every week or two, never mentioned the problem. I agree with other posters. It seems like Acura doesn't have a clue about how to fix this.
 
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