Acura World banner
1 - 4 of 4 Posts

·
Registered
Joined
·
2 Posts
Discussion Starter · #1 ·
I leased a 2021 Acura RDX Tech Package less than a week ago and am already having transmission issues. I was going 65mph on the highway today when the car stopped accelerating and went into limp mode. It wouldn't shift up or go above 20mph and I received a "Transmission System Problem" error notification (see pic). I rolled home going 10mph and had it towed to the nearest dealer. I don't have the diagnostic results yet, but the guy told me it's typically a computer issue, not the actual transmission. The car has less than 200 miles on it and I've only been actively driving it for 3 days (been out of town). I'm trying to figure out if I got a lemon or if this is a common issue? I saw there was a class action lawsuit against Acura for transmission issues in 2016-2020 models but I can't find anything specific for a brand new 2021 model.
I'm looking for advice on what to do. Do I let them repair it? Do I ask for a replacement car? Do I just "return" it, if that's even possible, and get a different car? I'm a first time Acura owner and not very knowledgeable about cars so any guidance is appreciated!
I decided to include a pic of my RDX being towed since I can't believe this happened. My old 2011 VW Tiguan gave me hell for all of 2020 and 2021 and I FINALLY got a new car and 1 week later this happens. Shit luck I guess.
Plant Tire Automotive tail & brake light Sky Wheel Font Material property Circle Audio equipment Electronic device
 

·
Registered
Joined
·
2 Posts
Discussion Starter · #3 ·
I'd let them repair it. It may be something simple. "Stuff" happens.
First they said entire transmission needs to be replaced due to it being internal (Acura standard procedure). Then he calls me today and says they're going to flush the transmission a few times and see if that fixes it. I moved forward with the repair since I had no choice but still feel uncomfortable accepting this as my car since after just a few days this happened. I understand things happen but after seeing the class action lawsuit for the 2020 model citing similar issues, I wonder if it's safer for me to pursue a trade-in with the purchasing dealer. A transmission replacement at 200 miles surely devalues the car upon purchase or trade-in at end of lease?
 

·
Registered
Joined
·
9 Posts
I think you'll have a stronger chance of getting another car if you let them try to fix it. If they fail, you can then say to the dealership, "I gave you three tries to fix the car, and you didn't. Give me a new car." It also strengthens your case if you have to pursue your state's "lemon law" in a legal action.

As to devaluing the car at the end of the lease, I can't see how a factory defect issue, covered under warranty, is going to change the value of the car as long as it gets fixed. It feels like you're deep into looking at worst case scenarios, here. Take a deep breath, let them try to fix the car, and if they can't, then start getting pissed-off and worried. For now, IMHO, you're still in the "stuff happens" phase of this, and shouldn't lose any sleep worrying. It's a new car, and the problem will get resolved one way or the other.
 
1 - 4 of 4 Posts
Top