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14,794 Posts
Never use WheelMax to get wheels, or anything for that matter. I learned that the hard way this weekend. After receiving a set of rims, and putting them on my car, they rubbed; the offset was way off, so I had to shave my fenders(these people assured me on two occasions that these wheels would not have any problem on my car. Unfortunately I believed them). Then I noticed that one of the wheels was pitted. I can't believe it even got shipped to me. After noticing this, I called them all day Saturday, and was only able to sit on hold for hours at a time, while leaving multiple messages; Messages that were never replied to. It gets worse; I took the car for an alignment and found out that EVERY single wheel and tire had a drastically different pressure in them, and were ALL out of balance. :bash: I called them today again, and after getting one full hour of busy signals, I finally got through to customer service, who could not do anything for me. They transferred me to their head man who, after arguing with his customer, wants to refund me only $60 from my original invoice (an invoice he made $500 profit on) and give me a new wheel at cost. I suggested he should do more to satisy me, and his only retort was, "Are you trying to tell me how to run my business?" On that note I put him on on hold for a second to pick up an incoming call. He used this as an opportunity to hang up on me. I called back, not more than 15 seconds later, and he told one of the girls there to tell me he had gone into the warehouse, and that he was firm on his deal. :bs: Since these events I have contacted the wheel manufacturer and am waiting for their reply.